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The Restart Scheme is part of the UK Government’s ‘Plan for Jobs’ initiative, designed to provide you with support and advice to help you secure sustainable employment. Serco has been carefully selected by the Department for Work and Pensions (DWP) to deliver the Restart Scheme. We are working in partnership with your local Jobcentre Plus to provide up to 12 months of bespoke support, tailored to your needs.

We will continue to provide you with support once you start work. The Restart Scheme provides you with a blend of face-to-face, personal support, digital activities and resources. When you join the programme, you will be introduced to your own Job Coach who will support you to find work.

How Can ELITE help?

ELITE is one of the providers selected by Serco to support in the delivery of these services.

Everyone’s journey into employment is different and the Restart Scheme is designed to meet your individual needs.

The Restart Scheme provides you with a personal Job Coach who will meet with you regularly and provide telephone, online and face to face support, to:

The Restart Scheme offers resources to help you look for work, prepare for interview, and support you once you are employed:

Job Search Engine - Thousands of job vacancies listed in one place.

Careers advice and planning.

How to solve problems that are getting in the way of work.

Factsheets and guides about types of jobs that are available and what skills they require.

A CV building tool and workshop to help you highlight your skills and experience

Interview preparation activities and mock interviews, as well as interview feedback

Handy guides on things like ‘How to look for a job,’ ‘How to apply for a job’ and ‘Writing a CV’

Matching you to the right job – we work with local employers, to help match you to suitable placements.


  • To be known to one of the following JCP’s - Llantrisant, Pontypridd, Aberdare, Ebbw Vale (there are also other Supply Chain partners delivering in these regions as well as ELITE).
  • To have been claiming Universal Credit for 12 – 18 months and be in the Intensive Worksearch Regime (IWSR).
  • To not be in any form of paid employment.
  • To have the right to work in the UK.
  • To be aged 16+.
  • To not be participating in any other DWP Contracted Employment Provision.

Want more information?

Whether you're unemployed looking for work or an employer wanting further advice.

Contact us below for assistance.

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